Local
For surf and beach conditions in Cane Garden Bay:
www.resortcams.com
For wind, wave and weather prediction models:
www.windguru.cz
www.magicseaweed.com
www.surf-forecast.com
FAQs
Rental
Q. How do I book equipment?
You can either reserve rental equipment through your charter agent or directly via our contact us page. If you are booking a multi-day rental from a villa location, please contact us directly as above.
Q. Do you charge for delivery?
Delivery and collection is included in rental costs whether it's to a charter boat or villa.
Our staff will deliver and secure the equipment on the boat and once the charter is over the guests can leave the equipment on the boat and we will pass by later to collect.
Q. Do you have a minimum rental period?
Our minimum rental period is for 5 days. Shorter periods are available but at a different pricing level. Please contact us for more details.
Q. Do you charge a security deposit?
No, we do not.
Q. Do you accept American Express?
Unfortunately we do not accept Amex, but we do accept Mastercard and Visa.
Q. What if the equipment is damaged?
We do not charge for incidental damage to any of our equipment (except windsurf sails and Freewings - see below) for the duration of your charter.
Q. Do you charge for windsurf sails and Freewing damage?
Yes, unfortunately some people do not declare damage on return from charter which incurs costs that need to be absorbed elsewhere. In order to keep rental costs down our guests are asked to complete a credit card authorisation form on reception and inspection of the sails.
Any damage upon return is then taken for repair and the guest's credit card charged accordingly. The invoice and receipt will be sent to the guest for their records.
Equipment
Q. Will you have equipment no matter how busy it gets?
Yes! We pride ourselves on never running out of equipment.
Q. Do you rent inflatable SUPs?
Yes we do! Our new iSUP Deluxe inflatable SUP boards by Starboard have double chambers for extra security and means that the boards can be inflated to higher PSI. They are light, durable, rigid, surprisingly fast on the water and very light to manoeuvre on and off your boat. They are delivered fully inflated and you will not need to re-inflate. They also come with webbing on the nose so you can transport personal items to and from the beach.
Q. Can I have some more information on your kayaks?
The single and double sit-on-top kayaks we are using are generically the same as all versions in existence right now, they are very stable. The double measures about 11’0” x 34″, can seat up to three (~550lbs) and comes with 2 backrests and paddles. The single is roughly 9’6” x 34” and is rated to 250lbs and comes with one back rest and a paddle.
General
Q. Do you teach surfing?
No, currently we don’t, but there is a traditional surf school in the BVI. A quick web search should enable you to find them.
Q. Do you provide organized beach tours?
Currently we do not. While we can arrange custom tours on request, we do not have a scheduled tour timetable.
Terms & Conditions
Health
I suffer from no mental and/or physical disease, illness or disability which would render me unfit for the use of the equipment being rented.
Equipment
I hereby accept the equipment in the condition as is. I acknowledge having examined the equipment and having satisfied myself that it is in good order and working condition. The Operator accepts no responsibility for any defect in the equipment and does not warrant that it is suitable for any particular purpose. I agree that the said use of the equipment is at my own risk. I shall return the equipment in good order and working condition, and shall be financially liable for any deviations there from, to put the equipment into the same condition it was at the time of the rental. I shall pay the Operator full compensation for replacement and/or repair of any equipment which is not returned because it is lost or stolen. I agree not to tow any items while underway.
Release of Liability
I fully understand that using the rented equipment is at my own risk, and I hereby release the Operator, its subsidiaries, its officers and employees, and save them harmless from all claims, loss, damage, injury and liability arising from any injury and/or illness sustained by me whilst engaged in the use of the rented equipment caused or occasioned by reason of the perils or dangers of the sea or land or by reason of the act, omission or negligence or default of any other individual, or as a consequence of an illness or disease or disability which renders such persons unfit, or as a result of my not complying with instructions from the Operator and his staff at time of rented equipment delivery.
Jurisdiction
I have read and fully understand and agree to the printed conditions of this release and waiver, and hereby waive for myself, my heirs, executors and administrators any claims and demands of whatever nature against the Operator, its subsidiaries, its officers and employees, arising hereunder. This agreement shall be determined according to the Laws of the British Virgin Islands, and shall be adjudicated in the courts of the British Virgin Islands, to the exclusion of any other courts.
Per Loss Fee
| Item | Per loss fee |
|---|---|
| SUP (Epoxy Glass) | $1,000 |
| SUP - Performance / Surf or Race (Epoxy Glass) | $2,500 |
| SUP - Performance / Surf or Race (Full Carbon) | $3,500 |
| Kayak - Single | $750 |
| Kayak - Double | $900 |
| Windsurfer - Beginner/Intermediate | $2,000 |
| Windsurfer - Advanced | $3,000 |
| Kiteboard & Harness | $500 |
| Surfboard | $400 |
| Dinghy Ladder | $350 |
| Floating Mat | $150 |
| Noodle | $5 |
| Beach Chair | $100 |
| Guitar | $350 |
| Lazy Bunz | $60 |
| SUP Paddle | $175 |
| Kayak Paddle | $100 |